COMPLIANCE

Legally Compliant Recording and Archiving

Safety first! Continuous and fail-safe recording is essential in the financial industry. ASC offers an easy and flexible solution to ensure the highest availability of all required services.
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Search & Replay

Less searching, more finding! When it really matters: ASC helps you to find all relevant conversations with minimum effort based on given meta information - quickly and tamper-proof!
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Fraud Detection

Minimize risks! Protecting your business from harmful behavior is increasingly challenging with the constant expansion of content to be recorded. ASC helps you to save time and money by an automated pre-selection of potentially fradulent actions.
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Highest Security Standard

No compromises! Recorded content has to be kept secure and confidential in accordance with current regulatory requirements. ASC offers encrypted data transfer in conjunction with additional security measures to ensure only authorized persons gain access to your sensitive data.
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Omni-Channel Recording

One for all! Communication across all media – whether fixed line or mobile phone, chat or video – has to be recorded simultaneously and consistently. We combine recording data with additional information from your CRM system and thus help you to reconstruct every single transaction across all media.
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Analytics Use Cases

New regulations such as MiFID II & FinvermV have a significant impact on corporate and customer communications in the financial industry. They stipulate the uninterrupted recording and archiving of all calls dealing with financial and investment advice. Analyzing this data provides valuable insights and also supports financial service providers in meeting compliance requirements.
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MiFID II

The Markets in Financial Instruments Directive (MiFID II) increases transparency in financial markets and protects investors. One section of MiFID II regulates the recording of consultant calls in securities trading. Legislation stipulates comprehensive and evidence-proof recording and archiving of all consultant calls regardless of the channel: phone, video call, chat or e-mail.
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FinVermV

The amended Ordinance on Financial Investment Mediation (FinVermV) will take effect on 1st August 2020. New requirements regarding consumer protection are to be transferred from the EU Markets in Financial Instruments Directive (MiFID II) to FinVermV which stipulates in § 18a the recording of mediation and consultation calls as well as of all other electronic communication.
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GDPR

The General Data Protection Regulation (GDPR) unifies data protection for all individuals in the member states of the European Union. ASC helps you to meet GDPR requirements for recording, archiving and processing customer data in conjunction with your recording solution.
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